My sister works at a government-run office and they deal mostly with benefits. I know, sometimes it can be hard work since some people want more than they are entitled to with their disability appeal, so my sister and her office mates needs to be aware about those "fixers" and trouble-makers most of the time. If they do catch one they let them off with just a warning, at first. But if caught repeatedly, well ... they are banned from the office! Serves them right, huh?!
Am mighty glad that I don't work in such an environment! LOL